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Gas Consumers


Information for households and businesses that purchase, or will purchase, gas from a gas retailer.

Floodwater-affected gas appliances need to be checked by a Licensed Gasfitter before use


APA manages and operates local distribution networks that deliver gas to around 1.3 million households and businesses in South Australia, Victoria, Queensland, country New South Wales and the Northern Territory. Two of the networks we own (Tamworth, in NSW, and Darwin, in the Northern Territory); one we have an ownership interest in (Allgas, in South East Queensland and northern coastal NSW); and the others we operate on behalf of Australian Gas Networks.


For most customers, your dealings will be mainly with your gas retailer. However, the information accessible in the following links may also be useful.