Emergencies or to report a leak

All areas, except Darwin (NT): 1800 GAS LEAK (1800 427 532)

For Darwin ring 1800 017 000

Connections and enquiries

All areas, except Victoria: 1300 001 001

In Victoria, contact your gas Retailer.

Gas appliance faults

Contact your local plumber.

Complaints

Queensland and northern coastal NSW:

Customer Relations Coordinator

PO Box 885 Hamilton Central, Qld 4007

Tel: 1300 001 001

Email: NetworksQldCustRela@apa.com.au

 

Victoria and southern NSW:

Customer Relations Coordinator

PO Box 111 Thomastown VIC 4007

Tel: 1300 001 001

Email: NetworksVicCustRela@apa.com.au

 

South Australia and Northern Territory:

Customer Relations Coordinator

PO Box 171 Findon SA 5023

Tel: 1300 001 001

Email: NetworksSACustRela@apa.com.au

 

Tamworth (NSW):

Customer Relations Coordinator

Tamworth Networks APA Group

PO Box 7015 NEMSC NSW 2348

Tel 02 6761 5522

Email: NetworksTamCustRela@apa.com.au