Emergency Contact

Report a Leak

For residential customers in all areas, except Darwin (NT): 1800 GAS LEAK (1800 427 532)

For Darwin: 1800 017 000

 

APA Gas Transmission Pipelines (except South Australia): 1800 017 000

In South Australia: 1800 808 526 for the Riverland Pipeline (from Angaston to Berri) or the lateral pipeline from Murray Bridge to Sedan.

Residential Customers

Please visit APA's Local Gas Distribution Networks page.

Commercial Enquiries

Please visit APA's Commercial Enquiries page.

Commercial Customer Complaints

Customer Relations Manager: 1800 931 132 or [email protected].

Landholder Enquiries

If you have an APA gas transmission pipeline on your property, please contact us on 1800 103 452 (free call) or via email at [email protected]:

  • When planning work on or near the gas pipeline corridor (with or without contractors).
  • To report unauthorised activity on or near the gas pipeline corridor.
  • When planning to cross the gas pipeline corridor with heavy machinery.
  • If you notice soil erosion on or near the gas pipeline corridor.
  • To report damaged or missing warning signs.
  • For any other gas pipeline easement related issues or queries.

Planning and Development Enquiries

If planning a developments or subdivision near an APA gas transmission pipeline, please contact us on 1800 103 452 (free call) or via email at [email protected].