our values (STARS)
how we operate to ensure business integrity:
We will maintain a safe environment and a professional workplace where employees work collaboratively, are valued and treated with respect.
We act with honesty and integrity and accept individual and collective responsibility for the delivery of all business outcomes. We do what we say we are going to do.
We continually respond and adapt to our changing environment by innovating our behaviour and continually improving our processes and systems to take advantage of opportunities to enhance, improve and grow our business.
We consistently meet our commitments and deliver excellent results to the benefit of our employees, customers, investors and the community through tenacity and perseverance.
We are committed to high quality service delivery achieved through listening, understanding, anticipating and responding to our customers’ needs.