APA’s customer base covers a broad spectrum. We provide energy services for large industrial companies, energy retailers and resources companies, through to small customers on gas distribution networks.

To remain sustainable, it’s vital we deliver on our Customer Promise. The Promise commits to all customers that we will listen to understand, enable our people to respond and to do what we say we'll do.

APA is a founding member and active supporter of the energy industry’s Energy Charter, which brings together the whole energy supply chain. It recognises that we all need to be aligned and work together for better customer outcomes and experiences.

“We are very pleased that APA Group, as one of the most experienced owners and operators of pipeline infrastructure in Australia, has purchased the QCLNG Pipeline.

“The newly-named Wallumbilla Gladstone Pipeline is a critical piece of infrastructure connecting our upstream CSG wells to our LNG plant on Curtis Island. APA Group has been an important partner as we have started up and commissioned the world's first integrated, large-scale CSG-to-LNG project; partnering with us on key commercial arrangements, being a pragmatic and highly responsive counterparty and a first-rate operator of an extensive pipeline network.

“APA Group has demonstrated that it is deeply invested in supporting the success of the QCLNG Project. This was evident even before we completed the pipeline sale and we look forward to deepening our relationship with APA Group even further over the next 20 years and beyond" — Tony Nunan, Managing Director QGC.