APA PRIVACY STATEMENT
The APA Group, comprising Australian Pipeline Trust and APT Investment Trust (APA), abides by the National Privacy Principles set out in the Privacy Act 1988 (Cth).
Protecting your personal information is important to APA, and the following is a statement of how APA collects, uses and discloses your personal information.
What is personal information?
The use of the term ‘personal information’ in this privacy statement means any information from which your identity is apparent or can be reasonably ascertained.
INFORMATION APA COLLECTS
You can generally visit APA’s website without revealing personal information unless you choose to provide the information to us. The information received depends upon what you do when visiting the site. APA may collect one or more of the following information about you:
• Contact number
• Postal address
• Street address
• Email address
• Other information we consider necessary
This information may be collected when you:
• subscribe to Newsletters and ASX Releases; or
• submit any messages or comments via the website enquiry form or an email.
Our share registry service provider, Link Market Services Limited (Link), collects, uses and handles personal information of security holders of APA.
Once you become a security holder of APA, Chapter 2C of the Corporations Act 2001 (Cth) requires information about you, including your name, address and details of the securities you hold, to be kept in APA’s public register. This information must continue to be included in APA’s public register even if you cease to be a security holder. These statutory obligations are not altered by the Privacy Act 1988 (Cth).
Site visit data
In common with many commercial websites, we may also make a record of your visit, logging the following information for statistical purposes:
• your server's address;
• the type of browser and operating system you are using;
• the date and time of the visit to the site;
• the pages accessed and documents downloaded; and
• the previous Internet address from which you linked directly to this site. In the cases where the referring site declines to pass this information on, the server does not obtain these details.
We will not identify users or their browsing activities, except where:
• a law enforcement agency (or government agency) may exercise a legal authority to inspect the ISP logs (e.g. by warrant, subpoena or notice to produce), or
• if your usage is causing technical issues for our site which may need to be resolved.
We may in these above circumstances identify your server address to enable us to contact you.
Cookies may be used from time to time to collect information on how our site is used, and to serve you more efficiently if you revisit the site.
A cookie is a piece of information that we send to your web browser to enable our system to recognise your browser. This information does not identify any individual, but it does identify your computer.
Cookies are optional for the user and your browser can be set either not to accept cookies or to prompt you to accept them or not case by case.
USE OF PERSONAL INFORMATION
When or before APA collect personal information on the website, APA will take reasonable steps to inform you of:
• the purposes for which the information is collected;
• where applicable, any law that requires the particular information to be collected; and
• the main consequences for you if all or part of the information is not provided.
APA will only use the personal information we collect from you for:
• the purpose you have provided it;
• the purpose disclosed at the time of collection; or
• the purposes otherwise as set out in this Privacy Statement.
The personal information collected about you may be disclosed to related companies of APA, but only if this relates to the purpose for which your personal information was collected.
Disclosure of Information
We will not disclose, sell or otherwise provide personal information to a third party, or make any other use of your personal information, for any purpose which is not incidental to your use of the website.
If you request us not to use personal information in a particular manner or not at all, we will adopt reasonable measures to observe your request, but we may still use or disclose that information if we:
• subsequently notify you of the intended use or disclosure and you do not object to that use or disclosure;
• believe that the use or disclosure is reasonably necessary to assist a law enforcement agency or any agency responsible for government or public security in the performance of their functions; or
• are required by law to disclose the information.
Companies Who Provide Services To APA
Where it is necessary to provide you with services, APA may disclose your personal information to its service providers including providers of:
• Services of printing and posting related information;
• Data and records storage services;
• Information technology services;
• Marketing, marketing research, website development and usage services in relation to services; and
• Computer software supply, installation, upgrade and maintenance services.
As outlined above, Link is a service provider of APA, and requires access to personal information to perform the services we have asked them to provide in accordance with the Corporations Act 2001 (Cth).
Link has a policy designed to maintain the confidentiality of all personal information. Link has undertaken to APA that Link will take all reasonable steps to protect your personal information from misuse and loss, and from unauthorised access, modification or disclosure, and Link does not sell, rent or trade personal information to or with third parties.
Anyone who provides us with notice may have access to APA’s public register of security holders, or obtain a copy of the public register in accordance with the Corporations Act 2001. In doing so, we are obliged to provide details of security holders, which may included your name, address and details of the securities you hold. In some cases, our registry service provider for this information may charge a service fee.
Security of your personal information
We take reasonable steps to protect your personal information from misuse and loss and from unauthorised access, modification or disclosure. Once your personal information is no longer needed, we take reasonable steps to destroy or permanently de-identify it.
It is important to APA to protect your personal information from unauthorised access. APA takes all reasonable measures to ensure that your personal information is stored securely both in electronic and physical forms. There may be risks associated when you transfer personal information to us from other Internet facilities or by email, and using e-mail and the Internet may not always be successful or secure. We cannot be held responsible for the security or confidentiality of any information sent to us by e-mail or over the Internet.
YOUR RIGHTS OF ACCESS AND CORRECTION
If you request it, APA must provide you with details of the personal information we hold about you, subject to some exceptions allowed by law where we may refuse you access. If APA denies access, we will give you reasons for doing so.
Easily accessible personal information will be made available to you free of charge. Where the information that you request is not easily accessible, we may charge you a reasonable fee for providing this data.
We aim to ensure that the personal information we collect, use or disclose is accurate, complete and up-to-date. We will take reasonable steps to make sure this is the case. Please let us know if your personal information is not accurate, complete or up-to-date.
You can contact our Privacy Officer at any time if you would like details of any personal information we may hold about you or if you would like us to correct it. You may contact our Privacy Officer by writing to the following address:
PO Box R41
Royal Exchange NSW 1225
If you have questions about this Privacy Statement you can contact us as indicated above.
If you have a complaint about the way we have collected, used or disclosed your personal information, please contact us. We take complaints about privacy concerns seriously.
If you are not satisfied with the outcome of your complaint, you may refer your complaint to the Federal Privacy Commissioner by contacting 1300 363 992 or by visiting the website at (www.privacy.gov.au).