Emergencies
Note: Envestra owns the North Brisbane Network and a joint venture owns the South Brisbane (Allgas) Network. APA Group operates both Networks.
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Call the relevant emergency number below if:
· There is a strong smell of gas by your meter or cylinder
· You can smell gas in the air
· You can hear a noise from gas escaping
· If there has been an explosion or fire
· You can smell gas in a highly populated area such as a shopping centre, school or the city
· You are aware of or may have caused damage to a gas pipe, meter or pipeline.
Please report all damage no matter how minor.
Emergency Contact Details:
Networks - Natural Gas |
|---|
VIC, NSW
Tamworth
SA, QLD, NT
QLD (south of Brisbane River)
QLD (north of Brisbane River)
WA | 1800 676 300 or 132 771
13 19 09
1800 808 526
1300 763 106
1800 808 526
1800 019 966 or 08 9353 7555 |
LPG |
|---|
SA, QLD, NT | 1800 808 526 |
Transmission |
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NSW Moomba Sydney & APA operated laterals Central Ranges VIC SA QLD
NT
WA | 1800 020 584
13 19 09
1800 686 634 Riverland - Angaston to Berri and lateral from Murray Bridge to Sedan 1800 808 526 Roma to Brisbane/Carpentaria and Berwyndale to Wallumbilla 1800 017 000 Palm Valley - Darwin, McArthur River Mine, Bonaparte 1800 019 112
Palm Valley - Alice Springs 1800 808 526 Goldfields 1800 151 016
Parmelia 1800 019 966 |
Gas appliance faults: Contact your local plumber
Major Incident – where there is risk to life and property, call 000.
Dial Before You Dig contact details
Phone: 1100
Fax: 1300 652 077
Dial Before You Dig is a free national community service designed to prevent damage and disruption to the vast pipe and cable networks which provides Australia with the essential services we use everyday – electricity, gas, communications and water.
Users can lodge an enquiry online www.1100.com.au or by calling 1100 from anywhere in Australia. You can also fax your enquiry through on 1300 652 077.
Remember:
· Do not look for a gas leak with a naked flame or other ignition source.
· Do not operate electrical equipment in the vicinity of a gas leak